| Advt No. | CRP CSA-XVI |
| Total Posts | 11403 |
| Age Limit | 20 to 28 Years (as on 01.08.2026) |
| Salary | Not mentioned in the official notification. |
| Application Fee | Not mentioned in the official notification. |
Eligibility / Qualification
Graduate (Any Discipline)
Important Links

The Institute of Banking Personnel Selection (IBPS) has officially released the notification for the Common Recruitment Process for Customer Service Associate (CSA), more popularly known as the IBPS Clerk Recruitment 2026. This is the 16th such process (CRP CSA-XVI) and aims to fill 11,403 indicative vacancies across 11 participating Public Sector Banks for the financial year 2027-28. This is a significant opportunity for banking aspirants looking for a stable career in the public sector. The online application window opens on 1st August 2026.
Quick Overview Table
| Particulars | Details |
|---|---|
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment Name | CRP CSA-XVI |
| Post Name | Customer Service Associate (CSA), commonly known as IBPS Clerk |
| Vacancy Year | 2027-28 |
| Participating Banks | 11 Public Sector Banks |
| Job Location | State/UT-wise, across India |
| Application Mode | Online only |
| Application Start Date | 2026-08-01 |
| Application Last Date | 2026-08-21 |
| Age Limit (as on 01.08.2026) | 20 to 28 Years |
| Official Website | www.ibps.in |
Latest Update
The detailed notification for CRP CSA-XVI has been published by IBPS on 5th August 2026, officially announcing the IBPS Clerk Vacancy for 11,403 posts and the start of online applications from 1st August 2026. This notification clarifies the state-wise vacancy distribution, eligibility criteria, and important dates for candidates.
Vacancy Details
IBPS has announced an indicative total of 11,403 vacancies for Customer Service Associate (Clerk) posts under CRP CSA-XVI. These vacancies are distributed across 11 Public Sector Banks on a state/UT-wise basis. Candidates should refer to the official notification PDF for the exact breakup of vacancies by state and category (SC, ST, OBC, EWS, UR, PwBD) before applying, as specific bank-wise distribution is not provided in the overview. The number of vacancies is subject to change based on the requirements of participating banks.
Eligibility
To be considered for the IBPS Clerk Recruitment, candidates must meet specific eligibility criteria related to educational qualification and age limit as on 1st August 2026. It is crucial to ensure you fulfill all conditions before proceeding with your application.
Educational Qualification
- A Degree (Graduation) in any discipline from a University recognized by the Govt. of India or any equivalent qualification recognized as such by the Central Government.
- The candidate must possess a valid Mark-sheet / Degree Certificate that he/she is a graduate on the day of registering for the online application and indicate the percentage of marks obtained in Graduation while registering.
- Computer Literacy: Operating and working knowledge in computer systems is mandatory, i.e., candidates should have a Certificate/Diploma/Degree in computer operations/Language/ should have studied Computer / Information Technology as one of the subjects in the High School/College/Institute.
- Proficiency in the Official Language of the State/UT (candidates should know how to read, write and speak the Official Language of the State/UT for which vacancies a candidate wishes to apply) is desirable.
Age Limit (as on 01.08.2026)
- Minimum Age: 20 years
- Maximum Age: 28 years
A candidate must have been born not earlier than 02.08.1998 and not later than 01.08.2006 (both dates inclusive).
Age Relaxation
The official notification provides age relaxation details for various reserved categories. This typically includes a concession in the upper age limit. Candidates belonging to these categories should check the notification carefully to understand their applicable relaxation. Standard government norms usually apply.
Not mentioned in the official notification. However, as per standard government recruitment rules, age relaxation is usually provided for:
- Scheduled Caste/Scheduled Tribe (SC/ST) candidates: 5 years
- Other Backward Classes (OBC) candidates: 3 years
- Persons with Benchmark Disabilities (PwBD) candidates: 10 years
- Ex-Servicemen, Commissioned Officers including ECOs/SSCOs: As per government rules
- Widows, Divorced women and women judicially separated from their husbands who are not remarried: As per government rules
Selection Process
The selection process for IBPS Clerk (CRP CSA-XVI) involves two main stages: a Preliminary Examination and a Main Examination. Candidates must qualify in both stages to be considered for provisional allotment to one of the participating Public Sector Banks.
- Preliminary Examination: This is an online objective test designed to screen candidates for the main examination. It typically includes sections on English Language, Numerical Ability, and Reasoning Ability. Candidates must clear the sectional and overall cut-offs to qualify.
- Main Examination: This is also an online objective test, more comprehensive than the preliminary exam. It usually covers sections like General/ Financial Awareness, General English, Reasoning Ability & Computer Aptitude, and Quantitative Aptitude. The marks obtained in the Main Examination will be considered for the final merit listing.
There is no interview stage for the Clerk posts under the revised selection process for clerical cadre recruitment in Public Sector Banks. Provisional allotment is based purely on the merit performance in the Main Examination.
Salary
The official notification states that the salary structure for Customer Service Associate (Clerk) posts will be as per the existing pay scale of Public Sector Banks. While an exact in-hand salary figure is not mentioned, a Clerk’s salary includes basic pay, Dearness Allowance (DA), House Rent Allowance (HRA), and other allowances as applicable, making it a competitive package.
Application Fee
Not mentioned in the official notification. Candidates are advised to check the detailed official notification for the exact application fee structure for different categories (General/OBC/EWS and SC/ST/PwBD/Ex-Servicemen) and the accepted payment modes. Typically, application fees for such recruitments are paid online through debit card, credit card, net banking, IMPS, or mobile wallets.
Important Dates
Keep track of the following crucial dates for the IBPS Clerk Recruitment 2026:
| Event | Date |
|---|---|
| Online Application Start Date | 2026-08-01 |
| Online Application Last Date | 2026-08-21 |
| Payment of Application Fees | 2026-08-01 to 2026-08-21 |
| Download of Call Letters for Preliminary Exam | Not mentioned in the official notification. (Usually 10-15 days before the exam) |
| Preliminary Online Examination | Not mentioned in the official notification. (Typically August/September) |
| Result of Preliminary Exam | Not mentioned in the official notification. (Typically September/October) |
| Download of Call Letters for Main Exam | Not mentioned in the official notification. (Usually 10-15 days before the exam) |
| Main Online Examination | Not mentioned in the official notification. (Typically October/November) |
| Provisional Allotment | Not mentioned in the official notification. (Typically April of the next year) |
Required Documents
When applying for the IBPS Clerk (CRP CSA-XVI) Online Form, you will need to upload scanned copies of several documents. Ensure these are prepared in the prescribed format and size before starting the application process. Here’s a general checklist:
- Photograph: Recent passport size color picture.
- Signature: On white paper with black ink.
- Left Thumb Impression: On white paper with black or blue ink.
- Handwritten Declaration: On white paper with black ink, as per the text specified in the official notification.
- Educational Certificates: Mark sheets and degree certificates (especially for graduation).
- Caste/Category Certificate: If applying under any reserved category (SC/ST/OBC/EWS/PwBD/Ex-Servicemen).
- Computer Literacy Certificate/Diploma/Degree: If applicable, as proof of computer knowledge.
It is important to keep original documents ready for verification at later stages of the recruitment process.
How to Apply
The application process for the IBPS Clerk (CRP CSA-XVI) is entirely online. Follow these step-by-step instructions carefully to ensure a smooth submission:
- Visit the Official Website: Go to the official IBPS website, www.ibps.in.
- Navigate to CRP Clerical: Click on the ‘CRP Clerical’ tab, then select ‘Common Recruitment Process for Clerical Cadre Phase XVI’.
- New Registration: Click on ‘CLICK HERE FOR NEW REGISTRATION’.
- Fill Basic Information: Enter your basic details like name, contact number, and email ID. A provisional registration number and password will be generated and sent to your registered email and mobile number.
- Upload Documents: Log in using your registration number and password. Upload your scanned photograph, signature, left thumb impression, and handwritten declaration as per the specifications given in the notification.
- Fill Application Form: Carefully fill in all the required details in the application form, including educational qualifications, personal details, and preferred state/UT.
- Preview and Verify: Before final submission, review all the details entered to ensure accuracy. Make any necessary corrections.
- Pay Application Fee: Proceed to the payment gateway and pay the application fee online using Debit Cards (RuPay/Visa/MasterCard/Maestro), Credit Cards, Internet Banking, IMPS, Cash Cards/ Mobile Wallets.
- Submit and Print: After successful payment, click on ‘FINAL SUBMIT’. Take a printout of the e-receipt and the submitted application form for your records.
Remember, no modifications are permitted after final submission, so double-check everything.
Important Instructions
Candidates applying for the IBPS Clerk Bharti should keep the following important instructions in mind to avoid common pitfalls:
- Read the Notification: Always read the complete official notification thoroughly before applying. It contains all the precise rules and guidelines.
- Eligibility Check: Verify that you meet all eligibility criteria, including educational qualification, age, and computer literacy, as on the specified cut-off date.
- One Application: Apply for one state/UT only. Multiple applications will lead to disqualification.
- Active Email/Mobile: Ensure your email ID and mobile number are active throughout the recruitment process, as all communication will be sent to them.
- Save Credentials: Keep your registration number and password safe, as you’ll need them for all future logins.
- Original Documents: Keep all original documents ready for verification at the time of document verification.
- Provisional Allotment: Provisional allotment is based on merit-cum-preference and availability of vacancies. There is no guarantee of allotment to a preferred bank or state.
Job Profile
The Customer Service Associate (Clerk) position in Public Sector Banks involves a diverse set of responsibilities aimed at assisting customers and supporting branch operations. Key duties include:
- Handling customer transactions such as cash deposits/withdrawals, cheque processing, and fund transfers.
- Issuing demand drafts (DDs), bank statements, and handling mail and delivery.
- Verifying documents and ensuring KYC (Know Your Customer) compliance.
- Updating passbooks and resolving customer queries.
- Marketing various bank products and services to customers.
- Maintaining records, ledgers, and other administrative tasks.
- Assisting senior officers in daily branch operations.
It’s a front-end role that requires strong communication skills and a customer-centric approach.
Career Growth
While the official notification does not detail career growth, the role of a Clerk in Public Sector Banks offers significant opportunities for advancement. Clerks can appear for internal promotional examinations to move up the hierarchy to Officer Cadre positions. This typically involves two main paths: the Normal Track and the Merit Track.
- Normal Track Promotion: After gaining a few years of experience as a Clerk, one can become eligible for promotion to Officer Scale-I (Probationary Officer/Assistant Manager) through an internal written exam and interview.
- Merit Track Promotion: Those with exceptional performance and relevant educational qualifications (e.g., JAIIB/CAIIB certifications) may be eligible for faster promotions to Officer Cadre.
With consistent performance and continuous learning, a Clerk can aspire to reach senior management positions within the bank over their career span. The banking sector provides a structured career path with ample opportunities for professional development.
Important Links
- Official Notification PDF: Download Here
- Apply Online Link: Apply Here
- Official Website: www.ibps.in
- Grievance Portal: cgrs.ibps.in
Frequently Asked Questions
What is the full form of CRP CSA-XVI?
CRP CSA-XVI stands for Common Recruitment Process for Customer Service Associate Phase XVI, which is the official name for the IBPS Clerk Recruitment.
How many vacancies are there in IBPS Clerk Recruitment 2026?
There are an indicative 11,403 vacancies for Customer Service Associate (Clerk) posts under CRP CSA-XVI across 11 Public Sector Banks.
What is the last date to apply for IBPS Clerk 2026?
The last date to apply online for IBPS Clerk Recruitment 2026 is 21st August 2026.
What is the age limit for IBPS Clerk 2026?
Candidates must be between 20 and 28 years of age as on 01.08.2026 to be eligible for the IBPS Clerk posts.
Is there an interview for IBPS Clerk?
No, there is no interview for the IBPS Clerk recruitment process. Selection is based solely on the marks obtained in the Main Examination.
Can I apply for multiple states in IBPS Clerk?
No, you can apply for vacancies in only one State/UT for the IBPS Clerk recruitment. Applying for multiple states will lead to disqualification.
What is the educational qualification required for IBPS Clerk?
You need a Graduation Degree in any discipline from a recognized University to apply for the IBPS Clerk post. Computer literacy is also mandatory.
When will the IBPS Clerk 2026 exam be conducted?
The exact dates for the Preliminary and Main Online Examinations are not mentioned in the official notification. They will be announced later by IBPS.